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Resistance to Change and Passive Aggressive Behaviour

14/7/2021

 
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Recently I have found that people going through significant organisational change have been displaying lots of passive-aggressive behaviour.  Initially, their behaviours appeared to be some symptoms of resistance to change, but on exploration, many were not aware that their behaviour would fall under the passive-aggressive spectrum.

What is Passive-Aggressive Behaviour?

It is fundamentality a disconnect between what we say and what we do.

Symptoms of passive-aggressive behaviour include:
  • Non-direct references about feeling underappreciated or undervalued
  • Indifference to changes which are vital to be implemented
  • Using excuses reflecting little of a 'can-do' mindset
  • Initial resistance to trying new ways, with an underlying negative, or hostile attitude
  • Unguarded cynical comments, which, when explored, is then denied or brushed off as just being an 'off-the-cuff remark.'
  • Opposition and indifference or resentment to the needs and requests of others
  • Procrastination and failure to take on priorities
  • Sloppiness or intentional mistakes in response to the demands of others
 
Passive Aggressive Behaviour & Mental Health

We have all been through a difficult time with the pandemic, and we still have to shape the Post-Covid world of work.  Change is here and coming faster all the time.  Passive-aggressive behaviour can feature various mental health conditions; it is more a symptom of stress and anxiety than a distinct mental illness.
Take passive-aggressive behaviour seriously.  It will harm your relationships with work colleagues, customers, and stakeholders if you fail to intervene and create difficulties in people carrying out their work roles.

Suppose passive-aggressive behaviour is becoming a dominant part of your work culture. In that case, you need to undertake a serious review of what tangible steps can be taken to resolve difficulties and build a strong and positive culture.

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    Philip Atkinson is a strategic advisor, trainer, mentor and author of books and articles on organizational change and leadership

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