Philip Atkinson
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Dangers of Self-Facilitation & OD

Many complex change projects require input and facilitation by experienced process consultants.
Process consultants focus on the ‘how’ of problem definition and project scoping, rather than the expert specialist who is more likely to tell or advise on a course of action.
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With any complex change as seen in this consultancy matrix below – you must ensure you adopt the right approach to managing and organising the analysis of the core problem and issues, and then develop a tailored, and often unique solution, to ensure that it is implemented in its entirety with the problem disappearing.​
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This form of organisational renewal is central to any meaningful change interventions that last.

The Down Sides of Self Facilitation are:

The facilitator or Process Consultant may not be experienced in the process, and therefore may under-estimate the work to be completed in:
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  • Defining and scoping the problem
  • The need for diagnosis in assessing and undercovering the core problems
  • Develop baseline data against which progress can be measured
  • Ensure that all stakeholder needs, and influencers are considered
  • Promote a cohesive team spirit and be able to diagnose dysfunctional team working and, where necessary, act to get them, back working on stream
  • Understand, explore and fail to vocalise the key motivations of stakeholders and develop a win-win mindset and way of working
  • Promote an honest and trusting working relationship over the time it takes to resolve the key issues
  • Utilise the best OD or Business Transformation analysis and techniques to best fit the problem
  • Maintain a diplomatic non-partisan role and demonstrate objective analysis, rejecting all subjective bias
  • Diligently prepare and record all documentation and progress amongst RIE or CI participants
  • Hold the team members to account for ownership and implementation issues
  • Work closely with the client to ensure the RIE or problem-solving sessions are fully attended, diligently facilitated and implementation plans are owned

Contact Philip Atkinson by email for further information on external  OD facilitation


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