Exploiting the Waves of Change

'Research, Planning for Change & Implementation in Organizational Effectiveness'

That's what we do. Right now is a time to be decisive and precise in how we manage our selves and our business.  Managers in organisations are worrying about how the recession is going to affect them.  ‘Decision Fatigue’ has hit many organisations with senior managers and business owners not knowing which way to turn.

B2B Client and customer acquisition and retention should be uppermost in their minds.  The notion of achieving ‘more with less’ certainly is permeating all organisations. A real competitive advantage now is to know how to apply change strategies speedily that deliver a high ROI.

Below are some of the proven solutions I can provide to make you and your business strong, resilient and focused on achieving your desired outcomes.

• Build a strong customer acquisition and retention strategy
• Create a strong sales culture even with those who don’t meet the customer or client
• Lead and implement key projects and processes that will deliver a certain future for you
• Asess organisational Capacity and Capability
• Design matrix management processes to replace complexity in your business with speed of operation and simplicity
• Equip key players with interpersonal skills and strategies to ensure you build strong relationships with your clients and your supply chain
• Coach and equip your managers with the core skills and precise behaviours to lead to increased performance
• Reduce inefficiencies, rework, waste and explore new revenue streams

All sectors in the economy can benefit from the underlying principles I adhere to, and can easily to tailored and adapted to your needs.

My Approach to Effective Change Management

I apply change acceleration principles to implementation of change.  I create with you specific metrics and behaviours that track improvement in our change strategies.  This is the process:

1. I undertake a ‘short ‘discovery review’ of the organisation from targeted interviews with top team members and direct reports
2. Design effective focus groups to target the processes and barriers that currently inhibit further high performance
3. Produce a short report, feed back to the top team, and in partnership with them, devise high impact strategies to master the potential of the organisation
4. Implement the necessary strategies through targeted events and Coaching
5. Constantly review, progress and build on quick wins
6. Document, learn and develop best practice and imbed it into the organisation

'Focus on the End in Mind'  

"Just suppose you woke up tomorrow and all your business challenges were resolved .  That is the focus of my attention.  My  energies are naturally and directly focused on supporting organisations and people set and achieve outstanding performance speedily.  

My commitment is to enable my clients to easily achieve business and personal success.  This is a reflection of my commitment to a rigorous and analytical process to business improvement.

My beliefs about improvement change are positive. There are always easily and naturally innovative ways to achieve ‘more with less’ before moving on quickly to confront the next business challenge as we progress through 2012."

I have delivered and implemented positive solutions in Banking, Finance, Manufacturing, Auto-Finance,  Insurance, Legal firms, IT consultancies, Distilling & Brewing, Logistics, Professional Services, Plastics, Process flow technologies, Engineering, Petro-Chemical and a variety of Government and statutory bodies and organisations in the public and third sectors.

For more than 20 years, I have been driving management and organisational  change in 'blue chip' multinationals -  such as Case CNH Global, General Electric, Volkswagen FS, Mortgage Express, Diageo, Aviagen, BT, CMG, Lloyds, and in the 'other than profit' sector,  such as NHS trusts and RSPB  – with remarkable success.   

Based on my unique approach, diagnostic tools and methodologies I have developed customer and sales strategies to implement effective organisational redesign and change faster than the competition. I create matrix organisations with top teams to troubleshoot and resolve core problems speedily delivering measured performance improvement to the customer. 

"My focus is to use my expertise and energies to drive, install and implement planned organisational change speedily for improved  performance for my clients"

	Hitting the spot

Effective Organisational Re-Design, Change, Sales & Customer Management

I have developed strategies to implement effective change faster than the competition.  I work with top teams to deliver improved and measured performance.  Working in partnership with clients ensures that changes are implemented speedily resulting in competitive advantage.

Free Learning Resources and materials for Business Management and Organisation Change 

To read through my approaches to organisational change management access a large selection of published articles here››

	Effective change processes

Organisation Design: Clients & Customers: Building a Value Proposition

There is simply no better way of building a business than fostering relationships and building strong partnerships with my clients - everything else is secondary.  My belief is to deliver a value proposition to my Clients which surpasses my competitors.

Listening to the Client and preparing tailored courses of action is central to my strategy for change.  Further, focusing on behavioural, financial and performance outcomes is high on my change agenda.

Client Bonding & Chemistry - The Trusted Advocate

Developing an authentic relationship based on mutual trust is the investment that I bring to the Client to support you through the challenges and opportunities of change.

That Authentic relationships evolves by working together and listening to you and enabling you to overcome challenges that stand in the way of significant performance improvement.  it's based on mutual problem solving and understanding things from your perspective as the Client.

Client Gap Analysis

Providing a clear outline of how things can change from 'current' to 'future' is my focus.  That means clearly assessing how things operate today and requires listening, empathising and understanding your business challenges.

I work with my Clients to resolve any issues firstly agreeing the diagnostics to assess the current situation,  testing for understanding of the 'desired state' in precise terms and then agreeing and partnering you through taking action to manage that gap. (See below)