I am an organisation development specialist.  My belief is, "Without building a robust culture that drives sales and customer retention and acquisition there is no business.  My attention is focused entirely on building business performance for my clients through organisation culture and structure.

I have consulted in Banking, Finance, Insurance, Legal firms, IT consultancies, Distilling & Brewing, Logistics, Plastics, Manufacturing, Process flow technologies, Engineering, PetroChemical and a variety of quangos and public sector organisations. 

For more than 20 years, I have been driving management and organisational  change in 'blue chip' multinationals -  such as Case CNH Global, General Electric, Volkswagen FS, Mortgage Express, Diageo, Aviagen, BT, CMG, Lloyds, and in the 'other than profit' sector,  such as NHS trusts and RSPB  – with remarkable success.   

Based on my unique approach, diagnostic tools and methodologies I have developed customer and sales strategies to implement effective organisational redesign and change faster than the competition. I create matrix organisations with top teams to troubleshoot and resolve core problems speedily delivering measured performance improvement to the customer. 

"My focus is to use my expertise and energies to drive, install and implement planned organisational change speedily for improved  performance for my clients"

	Hitting the spot

Effective Organisational Re-Design, Change, Sales & Customer Management

I have developed strategies to implement effective change faster than the competition.  I work with top teams to deliver improved and measured performance.  Working in partnership with clients ensures that changes are implemented speedily resulting in competitive advantage.

Free Learning Resources and materials for Business Management and Organisation Change 

To read through my approcahes to organisational change management access a large selection of published articles here››

	Effective change processes

Organisation Design: Clients & Customers: Building a Value Proposition

There is simply no better way of building a business than fostering relationships and building strong partnerships with my clients - everything else is secondary.  My belief is to deliver a value proposition to my Clients which surpasses my competitors.

Listening to the Client and preparing tailored courses of action is central to my strategy for change.  Further, focusing on behavioural, financial and performance outcomes is high on my change agenda.

Client Bonding & Chemistry - The Trusted Advocate

Developing an authentic relationship based on mutual trust is the investment that I bring to the Client to support you through the challenges and opportunities of change.

That Authentic relationships evolves by working together and listening to you and enabling you to overcome challenges that stand in the way of significant performance improvement.  it's based on mutual problem solving and understanding things from your perspective as the Client.

Client Gap Analysis

Providing a clear outline of how things can change from 'current' to 'future' is my focus.  That means clearly assessing how things operate today and requires listening, empathising and understanding your business challenges.

I work with my Clients to resolve any issues firstly agreeing the diagnostics to assess the current situation,  testing for understanding of the 'desired state' in precise terms and then agreeing and partnering you through taking action to manage that gap. (See below)