Philip Atkinson
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Vision: Lean Business Transformation & ROI

21/1/2018

 
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Tangible ROI  in Performance Improvement 
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We live in an uncertain economy, where organizations and management teams have to second-guess the unrelenting pressures that impact and change the conditions under which their organizations operate.  As the need for adapting to change speeds up, in reality, the ability to process information and make informed decisions to implement change slows down.  There appears to be an inverse relationship between the ‘need to change’ and the willingness and to ‘agility to achieve that change’.

Demographic Change

The rate of change is dizzying!  We live in a time where there is a clash of generational values in driving change.  This manifests itself in conflict of generational values between manager and managed. The older generation ‘Baby Boomers,’ many holding senior positions in organizations, are perplexed in managing their generation X,  Y  and Z counterparts, whose values and beliefs are as radically different to baby boomers as chalk and cheese.

Lean adapting to Uncertainty and Delivering high ROI

The marketplace and consumers are not standing still either. Add to this changing values in the eyes and the voice of the consumer and customer.  Managing change in organizations is becoming increasingly a perilous and poorly practised art form. The younger generation ‘X’ and ‘Y’ values demand ‘empowerment and engagement’ whereas the boomers tend to value ‘command and control’.  There requires an alignment in how to achieve ends and means and work as one team.

Dealing with the resultant stress, tension and uncertainty is not just the sole province of the profit sector.  It is tough in the public and third sector where Government demand austerity measures and the budget deficit, trending with ‘achieving more with less’. There has to be a major culture change in order to see change as natural and a journey, seeing things through.  Increasingly organizations are revisiting Lean methodologies to bring about that sustained change.

​Read the full article below - and email [email protected] 

lean_change_business_transformation_and_roi__philatkinson.pdf
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Disruption or Die - New Business Models

7/1/2018

 
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Cultural Transformation

“This article highlights the thinking on change management by replacing the old business models that typify many industries and sectors in the economy, with Disruptive Thinking.  It outlines the thinking and challenges of ‘disruption’ and how far it will influence organisational change by outlining OD (organisation development) strategies to bring that change rapidly into reality.  Leaders bringing about this radical change have to reject the practise of the past as a wimpy, lacklustre, incremental process, and replace it with a disruptive radical approach.  Think of outcomes at a higher level of thinking to implement, innovate, implement and innovate, implement and innovate time and time again to produce the culture of controlled, measured, disruptive and rapid improvement.”

Disruption should be the norm
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Stop delivering the same old services to bored customers who have to wait too long and often get lousy service.  It’s true in all sectors and in too many organisations. To deliver effectively to customers, end user and consumers, we have to develop performance levels based on the ‘new disruptive thinking’ rather than the lethargic old model of how organisations operate pre disruptive thinking and the new economy.  Wake up.  The command and control culture is dead.  To operate and meet the demands of the new economy we have to develop standards at a stratospheric level of thinking, to have to move beyond the standard lumbering business view of the ‘customer gets what we can deliver to actually ‘delighting the customer’. 

​To continue reading the article click the PDF below.  If you would like to discuss any issues please email me direct [email protected] 




philip_atkinson-disruptive-change.pdf
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    Philip Atkinson is a strategic advisor, trainer, mentor and author of books and articles on organizational change and leadership

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