Just imagine that you have developed internal capability to manage the majority of change projects that you need to implement in the next five years. What impact would that have on your organisational performance, growth, the culture and the external strains and stresses you are currently undergoing? Suppose your staff were sufficiently competent, developed and skilled to manage resistance to change, plan and implement complex projects and deal with dissatisfied customers, over-controlling stakeholders and resistant and difficult staff.
Further, focus on the benefits of not having to employ expensive external consultancy groups, interims and business experts, because you could trust that all your people are able deal with all this as part of ‘business as usual’ rather than having to rely on
the same few enthusiasts. Consider using the Acceptance Curve to assess your current capability for change..... Read the whole article in PDF format below