Senior teams need to re-engineer from traditional, slow,vertical, hierarchical and functional way of working to focus on customer processes designed around initial customer contact to speedy and precise service delivery.

Matrix is based on boundaryless organisations where information, decisions, resources and delivery flow seamlessly.

Matrix Culture has to precede any structural changes

Culture always must precede organisational redesign and strucral change. This is the biggest reason why mthe quick fix attitude to Matrix strategies just don't work. Those who implement get things in the wrong order. They assume the new structure and reporting lines will create the culture. It's the other way round.

The Matrix Culture enables the new structure to become the norm. Without this vital part in the Matrix puzzle the new organisation will never achieve the aims for which it was designed.

There are several articles here that demonstrate the issues that have to be confronted.

For more detail you may wish to contact us with your specific requirements.

Matrix Culture & Management

Matrix Culture has to precede any structural changes

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