High Performance is a Consequence of Focused Leadership

 

Positive change comes about only by staff being equipped to deliver superior performance.  That does not happen by accident and is the result of designing specific change projects to be undertaken by key people in the business.  My business is Motivating and Facilitating Best Practise in managing self and others. 

 

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My emphasis is using practical facilitation skills that make change happen.  If your organisation is equipped with executives and  managers who are agile and master the ability to change and implement best practice, then nothing can stop it growing and sustaining high levels of performance.  We can work together to design and implement the required change strategies in any area of the organization.

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 Article on 'High Performance'››

 

My belief is ‘Until behaviour nothing changes.’  My role is simply working closely with Clients to design and shape the required significant organizational and behavioural change necessary to spark that change.

 

Listening intently to the Client and diagnosing organizational problems is critical to embedding the desired behaviours and organisational culture to ptromote growth and a competitive edge. My attitude and strategies employed promotes new, innovative ways of thinking and creates solutions that take organizations to the next level of performance.

 

Projects include:

• INTERPERSONAL SKILLS: Examining the core interpersonal skills to support accounting, finance and audit professionals with their clients in a major financial institution
• INFLUENCE, PERSUADE & NEGOTIATE: Equipping risk managers in a major Insurance business with the ability to persuade and negotiate constructively with those who were resistant to new ways of working and change
• TEAM DRIVEN LEADERSHIP: Developing a leadership culture of  within a major charity.  Further, we developed a 360 degree process to ensure that core behaviours were reinforced and aligned to the strategic direction of this £100 million, third sector organisation
• LEADERSHIP in QUALITY & PERFORMANCE: Working with the Heads of Internal audit of Scottish Local Authorities, focusing on leadership qualities reflected in adopting in their behaviour to implement ‘best practice’ in performance improvement and quality management
• BUSINESS MENTORING: Developing a Coaching strategy that was delivered to middle managers within an automotive finance company
• ENGAGEMENT & COMMUNICATION STRATEGIES: Creating eighteen strategic tools to promote Employee Engagement within the NHS

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We focus on specific and precise outcomes, exploring these and assessing against the organisation’s critical success factors.  Right at the very start of any project we define the ‘current conditions’ and the ‘ideal situation’ for the Client and work towards closing the gap.

 

Cultural Diversity & Change››

 

Flexibility in Behaviour

 

For example, working with one such Client we focus on the style of communication and management that will best create a Coaching culture that permeates the whole of this retail business.  This means dealing and confronting outmoded traditional thinking and replacing those behaviours with flexibility in thinking and doing.

 

To give you an idea of the work we do – in the main these are strategic projects requiring a significant shift in attitudes, behaviour and actions.  Such projects range from building a Leadership culture  to shaping an organisation around the precise needs and demands of Clients and Customers.

 

 

Creativity in Culture & Behaviours from Customer Focus to Matrix Management, from Organisational Re-design to Virtual Businesses 

 

Other major projects focus on post acquisition integration after the setting up of joint ventures, mergers or acquisitions, as well as designing processes to support the building of and Matrix Management organisations.  In the latter instance, we have to concentrate upon designing structures and behaviours.

 

We specialise in the following projects:

 

• Create innovative styles of leadership and management and focus on behaviours to support positive change
• Designing and redesigning organisational structure to meet changing needs
• Devising communication channels and behaviours to support the central messages to Clients and stakeholders

 

Organisational Change: That which gets Measured gets Done

 

Whatever the nature of the project, we work on defining an organisational culture that will support the structure, behaviours and processes that will do the job.  We have developed very robust models of organisational culture and we have devised innovative methods for assessing how behavioural change can be measured and managed.

 

For further information contact Philip@philipatkinson.com

 

'Research, Planning for Change & Implementation in Organizational Effectiveness'

 

That's what we do. Right now is a time to be decisive and precise in how we manage our selves and our business.  Managers in organisations are worrying about how the recession is going to affect them.  ‘Decision Fatigue’ has hit many organisations with senior managers and business owners not knowing which way to turn.

 

B2B Client and customer acquisition and retention should be uppermost in their minds.  The notion of achieving ‘more with less’ certainly is permeating all organisations. A real competitive advantage now is to know how to apply change strategies speedily that deliver a high ROI.

 

Below are some of the proven solutions I can provide to make you and your business strong, resilient and focused on achieving your desired outcomes.

 

• Build a strong customer acquisition and retention strategy
• Create a strong sales culture even with those who don’t meet the customer or client
• Lead and implement key projects and processes that will deliver a certain future for you
• Asess organisational Capacity and Capability
• Design matrix management processes to replace complexity in your business with speed of operation and simplicity
• Equip key players with interpersonal skills and strategies to ensure you build strong relationships with your clients and your supply chain
• Coach and equip your managers with the core skills and precise behaviours to lead to increased performance
• Reduce inefficiencies, rework, waste and explore new revenue streams

All sectors in the economy can benefit from the underlying principles I adhere to, and can easily to tailored and adapted to your needs.

 

My Approach to Effective Change Management

 

I apply change acceleration principles to implementation of change.  I create with you specific metrics and behaviours that track improvement in our change strategies.  This is the process:

1. I undertake a ‘short ‘discovery review’ of the organisation from targeted interviews with top team members and direct reports
2. Design effective focus groups to target the processes and barriers that currently inhibit further high performance
3. Produce a short report, feed back to the top team, and in partnership with them, devise high impact strategies to master the potential of the organisation
4. Implement the necessary strategies through targeted events and Coaching
5. Constantly review, progress and build on quick wins
6. Document, learn and develop best practice and imbed it into the organisation

 

'Focus on the End in Mind'  

 

"Just suppose you woke up tomorrow and all your business challenges were resolved .  That is the focus of my attention.  My  energies are naturally and directly focused on supporting organisations and people set and achieve outstanding performance speedily.  

 

My commitment is to enable my clients to easily achieve business and personal success.  This is a reflection of my commitment to a rigorous and analytical process to business improvement.

 

My beliefs about improvement change are positive. There are always easily and naturally innovative ways to achieve ‘more with less’ before moving on quickly to confront the next business challenge as we progress through 2012."

 

I have delivered and implemented positive solutions in Banking, Finance, Manufacturing, Auto-Finance,  Insurance, Legal firms, IT consultancies, Distilling & Brewing, Logistics, Professional Services, Plastics, Process flow technologies, Engineering, Petro-Chemical and a variety of Government and statutory bodies and organisations in the public and third sectors.

 

For more than 20 years, I have been driving management and organisational  change in 'blue chip' multinationals -  such as Case CNH Global, General Electric, Volkswagen FS, Mortgage Express, Diageo, Aviagen, BT, CMG, Lloyds, and in the 'other than profit' sector,  such as NHS trusts and RSPB  – with remarkable success.   

 

Based on my unique approach, diagnostic tools and methodologies I have developed customer and sales strategies to implement effective organisational redesign and change faster than the competition. I create matrix organisations with top teams to troubleshoot and resolve core problems speedily delivering measured performance improvement to the customer. 

 

"My focus is to use my expertise and energies to drive, install and implement planned organisational change speedily for improved  performance for my clients"

 

Sales : Win Business & Customers My role is to create and enable a significant improvement in your business performance by developing strategies to promote new business development, sales and customer management.  I use hard and soft tools and methodologies to drive the change home.  I focus on your 'needs and wants' to make organisation improvement easy.   Business Recovery in the Recession is achieved through acquiring new and retaining existing Customers   To move swiftly to economic recovery - we work together to tailor and implement solutions to win new and retain existing clients.  Your business is unique and requires a specific tailored strategy for implementation to meet your customer needs and wants.    I enable you to move to the next level of performance using the best consulting strategies and tools that have been developed and which work.     more on partnering business change››

OD, Diagnostics & Culture Change Without sales and customers you do not have a business. My experience is as an Behavioural Economist and an OD specialist. These are my core competencies - together with Organisational Re-Design, Matrix Management, Culture Change,  and Applied Business Psychology.   Profitability & The Matrix Organisation   We ditch the slow, bureaucratic, silo driven organisational culture and replace it with a hybrid lean matrix culture focused entirely on growing the business and profitability through a strong sales focus.   Let me help you develop sales and CRM strategies to create a new business or revitalize an existing one in these difficult times. We can work together with your business plans, partnering to reshape your business culture to create business improvement. Together we can build a successful platform for customer retention and customer acquisition strategies.  more on OD and Culture Change››

	Hitting the spot

Effective Organisational Re-Design, Change, Sales & Customer Management

 

I have developed strategies to implement effective change faster than the competition.  I work with top teams to deliver improved and measured performance.  Working in partnership with clients ensures that changes are implemented speedily resulting in competitive advantage.

 

Free Learning Resources and materials for Business Management and Organisation Change 

 

To read through my approaches to organisational change management access a large selection of published articles here››

 

	Effective change processes

Organisation Design: Clients & Customers: Building a Value Proposition

 

There is simply no better way of building a business than fostering relationships and building strong partnerships with my clients - everything else is secondary.  My belief is to deliver a value proposition to my Clients which surpasses my competitors.

 

Listening to the Client and preparing tailored courses of action is central to my strategy for change.  Further, focusing on behavioural, financial and performance outcomes is high on my change agenda.

 

Client Bonding & Chemistry - The Trusted Advocate

 

Developing an authentic relationship based on mutual trust is the investment that I bring to the Client to support you through the challenges and opportunities of change.

 

That Authentic relationships evolves by working together and listening to you and enabling you to overcome challenges that stand in the way of significant performance improvement.  it's based on mutual problem solving and understanding things from your perspective as the Client.

 

Client Gap Analysis

 

Providing a clear outline of how things can change from 'current' to 'future' is my focus.  That means clearly assessing how things operate today and requires listening, empathising and understanding your business challenges.

 

I work with my Clients to resolve any issues firstly agreeing the diagnostics to assess the current situation,  testing for understanding of the 'desired state' in precise terms and then agreeing and partnering you through taking action to manage that gap. (See below)

 

Project	Current	Leap the Gap	Desired Future
Culture Change & Leadership
Sales & Customer Focus
Implement Matrix Management
Organisation Design & Transformation
OD, Diagnostics & Business Change
Coaching, Mentoring & Development
Team Psychometrics
Design & Deliver Learning Strategies